We compare insurers
We quote with the companies we represent and present the option that best balances coverage, deductible and premium for your cargo. You decide with the information in front of you.
07Insurance intermediation
Cargo insurance
We insure your import and export goods with the insurers we represent: we compare coverage, arrange the certificate before shipment and support you if there is a claim.
Freight pays for the move, not for the value of what travels. The liability of shipping lines, airlines and carriers is limited by international conventions and calculated per kilo or per package, not by what the goods cost. If a container gets wet, cargo is damaged during handling or a truck has an accident, without insurance the difference is borne by the importer.
At Aduana Plus we are not an insurer: we are the intermediary. We represent several insurance companies that cover goods in transit and place each shipment with the one that protects it best for the goods, the route and the mode of transport. You deal with us; the policy is issued and backed by the insurer.
This insurance is designed only for international trade. We do not offer vehicle, home or personal insurance: our job is to make sure the cargo you import or export arrives protected.
- Goods in transit
- Sea, air and land
- Several insurers
- Claims support
How it works
We are not your insurer. We are the ones who choose it with you.
We represent several insurance companies that cover goods in transit. For each shipment we compare their terms and handle the whole process, from quote to claim.
You have a single point of contact: the same team that moves and clears your cargo is the one that insures it.
We insure
- Imports and exports
- Sea, air and land cargo
- Full container, consolidated and breakbulk
- Inland transport to your warehouse
We do not insure
- Vehicle insurance
- Homes and other property
- Life, health or personal insurance
What’s included
What cargo insurance includes
Per shipment or for the whole year
A certificate for a one-off shipment or, if you import frequently, a policy that covers your shipments for the period without quoting each time.
From your supplier’s warehouse to yours
Coverage can include the international leg, transshipments and inland transport to your warehouse, depending on what you agreed with the supplier and the policy terms.
Support through the claim
If the cargo arrives damaged or short, we tell you what to record on delivery, build the file and follow up with the insurer until the payout.
Step by step
How we do it
- 01
You give us the shipment details
Invoice value, goods, packaging, origin, destination and Incoterm.
- 02
We compare and quote
We check with the insurers we represent and present coverage, deductible and premium.
- 03
Issued before shipping
With your approval we arrange the certificate before the cargo leaves origin.
- 04
We support you if something happens
In case of damage or loss, we prepare the claim and follow it up until payment.
Frequently asked questions
Common questions
Is Aduana Plus an insurance company?
No. We are intermediaries: we work with several insurance companies and place your cargo with the one that covers it best. The policy is issued and backed by the insurer; we manage it and support you throughout, including any claim.
Do I need insurance if I bought FOB or EXW?
That is when you need it most. Under FOB, EXW and FCA the risk passes to you at origin and nobody else insures the cargo for you. Even under CIF the seller is only required to take out minimum cover, which leaves out many common types of damage.
Do you insure vehicles or homes?
No. We only insure international trade goods while in transit. For vehicles, homes or personal insurance you should go directly to an insurance company.
How much does it cost to insure a shipment?
It depends on the value, the type of goods, the packaging, the route and the mode of transport, so we quote each case. Send us the invoice and the route and we will reply with the premium and deductible.
What should I do if my cargo arrives damaged?
Before signing for delivery, note the damage on the delivery receipt, take photos of the cargo and packaging, and let us know the same day. With that we prepare the claim with the insurer and the carrier.
Related services
You may also need
01Customs clearanceWe clear your imports and dispatch your exports at any customs office in Honduras: classification, declaration, duty payment and release.02Ocean freightFull container and consolidated cargo from any port in the world to Puerto Cortés, La Ceiba, Roatán or San Lorenzo, with customs handled by the same team.03Air freightUrgent, perishable or high-value cargo into Palmerola, Toncontín and San Pedro Sula, with air customs clearance coordinated so it does not lose the time it gained by flying.
Aduana Plus
Have cargo to move or clear?
Tell us what you need to import or export and we will send you a quote with every line itemised. No charges that show up later.